Training new employees on technical product details provides challenges for keeping run times short and effectiveness high. Automating the distribution of basic and repeated information provides an effective training and reference tool that also alleviates throughput to technical support teams. The ability to provide consistent technical product information, highlights, features, and benefits is a valuable adjunct to any product communication materials.
Technical Product Training
Hundreds of presentations were developed each year for Infineon’s technical product training university. These 10-20 minute technical training modules were suitable for both internal and external product training, including information such as product specifications, technical overview, key features, block diagrams, applications, roadmaps, and support material availability.
The Smith Chart
The Smith Chart was part of the Hitachi’s emerging corporate University and used in the field to train Field Application Engineers (FAEs). The training module’s achievement allowed a technical subject matter to reach more FAEs on the field, with on-demand delivery. The cost impact was relieving highly paid and resource valuable experts to remain at core jobs, while allowing their technical expertise to assist in the sale and design-in of new products.
Automotive Technical Product Training
Automotive chips and sensors are an integral component to design and manufacturing teams. Supporting design-in functionality allowed Infineon to infiltrate complex technical markets with basic, consistent product training.
Contact our Studios if you need technical training for your team.